Digital magazines - eurogarage - The Evolution of EuroTaller

#02

Member news

Central America

As the automotive industry undergoes a significant transformation towards sustainability and eco-friendliness, hybrid and electric vehicles (EVs) have taken centre stage. These innovative vehicles offer numerous benefits, including reduced emissions and improved fuel efficiency. As a result, it is crucial for automotive technicians within the EuroTaller network, known for its multi-brand and multi-service approach, to be well-versed in the maintenance and repair of these modern marvels.

This requires up-to-date workshops trained to manage and provide service for any hybrid and electric vehicle in the region.

In recent months, EuroTaller Network workshops in Central America, Colombia, Ecuador, and Venezuela have received a rigorous training program in administrative management and in how to provide service to hybrid and electric vehicles. The technical training is divided into two blocks, a virtual theoretical part with a 15-hour program and the practical part with 20 hours of training per country.

Obviously, hybrid and electric vehicles operate differently from traditional internal combustion engine cars. They contain high-voltage components and pose unique safety challenges. Training EuroTaller technicians in the safe handling of these vehicles and the proper maintenance of their high-voltage systems is essential to protect both technicians and customers. Furthermore, staying informed about regulatory requirements related to hybrid and EV maintenance is crucial to ensuring compliance.

The course looks at the different systems that equip these technologies, as well as studying the high voltage system (HV Batteries, inverter/converter, generator, refrigeration, and air conditioning systems, among others). Finally, the safety regulations for a high voltage systems intervention are explained.

EuroTaller's reputation for excellence in automotive service is built on the trust of its customers. By investing in the training of technicians for hybrid and electric vehicles, EuroTaller can reinforce its commitment to quality and sustainability. In total, 130 workshops and more than 300 technicians are being trained.

Concurrently, the virtual administrative management training has been developed. The course is divided into six days for a total of 12 hours of training, with more than 160 technicians trained in the administrative, operational management, finance, marketing and, workshop control elements.

A well-trained technician can diagnose and repair issues more efficiently, reducing the downtime of vehicles and minimizing repair costs for customers. This translates to a competitive advantage for EuroTaller, as fewer return visits for the same issues result in higher customer satisfaction.

EuroTaller is evolving with the technology changes of the automotive industry in its regions, keeping pace with technological advancements, promoting an organizational culture that anticipates market demands, ensuring Safety and Compliance, enhancing reputation and trust, reducing downtime and costs, and empowering all the members that represents our network.

By prioritizing the training of its technicians in hybrid and electric vehicle maintenance, EuroTaller can ensure that it remains at the forefront of the automotive service industry. This commitment not only meets the demands of a changing market, but also solidifies EuroTaller's reputation for excellence and innovation in automotive maintenance. In the age of sustainability, expertise in hybrid and electric vehicle maintenance is not just an option; it’s a necessity for EuroTaller and its dedicated technicians.

GROUPAUTO INTERNATIONAL
147, Avenue Charles de Gaulle
92200 Neuilly-sur-Seine, France

Phone : +33 1 46 37 25 02
Phone : +33 1 46 37 50 95
groupauto@groupautointernational.com